FAQ

GENERAL QUESTIONS

  • Our event design services are currently available statewide in Rhode Island only. We're proud to serve the Ocean State with personalized, hands-on service!

    Check back in the future for surrounding areas.

  • Any date change requests or rental order modifications and reductions can not exceed 50% of the original order total. All requests must be emailed to info@formandflorari.com and a team member will work with you to accommodate your needs.

  • To secure your date and inventory, we require:

    • A signed agreement

    • A valid credit card on file

    • A 50% non-refundable deposit (or full payment for last-minute orders)

    Your order is only confirmed once all three are completed.

  • Our design and rental agreement is in place to protect both you and our team. It clearly outlines what’s included in your services or rental package, your event details, our policies, and what to expect on both sides. Signing the agreement ensures we’re aligned on every detail—so everything goes smoothly and there are no surprises on event day. It's all about clarity, care, and making your experience as stress-free as possible!

  • The 50% deposit for custom event design and floral services is non-refundable.
    If you cancel more than 30 days before your event, you will not owe the remaining balance.
    If you cancel within 14 days, the full remaining balance is due.

  • We’re happy to help! Feel free to contact our team with any questions or for personalized guidance at info@formandflorari.com

BOUQUET BAR QUESTIONS

  • A bouquet bar (also known as a bloom bar or flower cart) is a self-serve floral station where guests select fresh stems and create their own petite bouquets to take home. Form & Flora’s Bouquet Bar is thoughtfully styled to feel elevated, interactive, and cohesive with your event aesthetic.

  • Our Signature package serves up to 25 guests, with each guest creating a petite bouquet using approximately 4–6 stems. Larger guest counts can be accommodated with an expanded Bloom Bar add-on.

  • A standard flower cart typically requires a 6–8 ft area, depending on guest count and add-ons. Final space requirements will be confirmed during booking.

  • We recommend booking your rental as early as possible—ideally 1-2 months. This ensures the best availability for your preferred items and gives us ample time to prepare everything with care. That said, we’ll always do our best to accommodate shorter timelines when possible!

  • All florals are Designer’s Choice, curated by Form & Flora using seasonal, premium blooms. Clients may select a color palette, and flower varieties are chosen based on seasonal and market availability, unless an upgrade to specific floral varieties is requested, which will be priced per stem and subject to availability.

  • To officially reserve your date and rental items with Form & Flora, here’s what you’ll need to do:

    1. Submit Your Rental Request or Order
      You can do this through our contact form on our website — we’ll confirm availability and prepare your quote.

    2. Review & Sign the Rental Agreement
      We’ll send over a rental agreement outlining the terms, your selected items, and our policies.

    3. Submit Payment
      A 50% deposit with credit card on file (or full payment if booking within 14 days)

    4. You’re Booked!
      Your items will be officially reserved once payment and the signed agreement are received.

  • Yes. Delivery, setup, and breakdown are included for events within 25 miles of the Form & Flora studio in East Greenwich, RI. Events outside this radius may be subject to an additional travel fee.

    We’ll provide a custom quote once we have your event address.

  • If an item is returned damaged beyond repair AND/OR If any items not returned at all, you’ll be charged the full replacement cost. We’ll always notify you of any damages and charges before billing your card.

  • Any remaining florals are left with the client at the conclusion of the event unless otherwise arranged.